Information about your stay

You will always receive two key cards upon check-in. These allow you to open both the main entrance door and the door to your apartment. You open the main entrance by holding the card against the square black field below the doorbell on the pillar. Outside of concierge hours, this is the only way into the building, so it's best to always carry a card with you. You will also need the card to turn on the electricity in your apartment: simply insert it into the device next to the entrance door. Upon departure, please return all key cards to the concierge desk or drop them in the mailbox in front of the office.

If you are departing outside of our opening hours, simply drop your room key into the designated mailbox at the concierge office. We wish you a pleasant journey home and look forward to welcoming you back soon.

Irons and ironing boards are available free of charge in our laundry room in the basement.

The apartments do not have air conditioning. You can regulate the heating or turn it on and off using the thermostat on the wall.

We'll have two Nespresso capsules ready for you upon arrival. If you'd like more, you can purchase a pack of 10 capsules for €5.00 at any time through our concierge.

You can rent parking spaces through our concierge. We have a total of 12 parking spaces, which must be reserved. These are charged at €21.00 per day per space and are marked with your license plate number for identification.

We're happy to accept mail or packages for you. We'll place them in your personal mailbox at the concierge, sorted by room number.

In the basement, to the left of our elevator, there is a snack machine in case you get a sweet or salty appetite.

Upon request and availability, we will be happy to provide you with a toaster.

Are you expecting visitors? Your guests can select your room number using the digital keypad on our front door and ring your doorbell directly. With a simple press of the key symbol on the intercom in your apartment, you can conveniently open the door for them.

The TVs have been pre-programmed for you – please do not change these settings. If you're missing a particular channel, just contact the concierge – we'll be happy to take care of it.

Our Wi-Fi network is available to you free of charge. Simply select the 040Apartment Business network. You will receive the password from the concierge.

For your refreshment, we've provided a bottle of water in the fridge upon arrival. You can purchase additional bottles through our concierge.

In the basement, you'll find our laundry room with washing machines and dryers. These are available for a fee of €4.00 per load and €3.00 per dryer load. The machines are activated by inserting coins into the corresponding machines on the wall. You can purchase washing capsules from our concierge.

The Mundsburg Pharmacy is located directly on Mundsburger Damm. It is open weekdays from 8:30 a.m. to 6:30 p.m. and Saturdays from 9:00 a.m. to 2:00 p.m. In case of emergency, you can also contact the emergency medical service at 49 (0) 40 22 80 22.

The Schanzenbäckerei has two shops within walking distance – one in the Mundsburg Center and one in the Mundsburg subway station. A special tip: The subway station branch is even open on Sundays, if you want to stock up on fresh rolls for breakfast in the comfort of your apartment. The Double Coffee coffee shop is located right on Mundsburger Damm, providing coffee and snacks all week long.

The U-Mundsburg bus stop (lines 18 and 25) is located on Mundsburger Damm, towards the subway. The Averhoffstraße bus stop (lines 6 and 17) can be found by leaving the building, turning left onto Averhoffstraße, and following this street until you reach Hofweg.

You can reach the airport by public transport in about 35 minutes. Take the U3 from Mundsburg subway station and change at Barmbek to the S1 towards the airport.

There are numerous providers offering harbor tours at the harbor. However, the harbor is particularly beautiful during the illuminated tours in the late evening.

The UCI cinema is located in the Mundsburg Center on the Hamburger Meile, just a few minutes' walk away.

Have everything conveniently delivered to your apartment. In Hamburg, there are various delivery services such as Rewe, Lieferando, Flink, and Flaschenpost. Feel free to ask our concierge if you need more information.

Anyone visiting Hamburg shouldn't miss seeing a musical. In addition to The Lion King and The Ice Princess at the Stage Theater am Hafen, Hamburg also offers other stages and various theaters. On the ground floor, you'll find some brochures about current events and day trips in Hamburg.

We can highly recommend these restaurants and they are worth a visit: Anleger 1870 – romantic restaurant with Mediterranean cuisine Zimmer 34 – extremely delicious and only a 10-minute walk Feuerschiff Hamburg – located in the harbor and in addition to the restaurants they also offer live cultural events.

The harbor, the Landungsbrücken (landing bridges), the Speicherstadt (warehouse district), the Elbphilharmonie (Elbe Philharmonic Hall), and the St. Michaelis Church (Michel) are certainly well-known destinations. But the Planetarium in the Stadtpark, Planten un Blomen (plant gardens), and the fish market at the harbor are also worth a visit. Would you rather explore the surrounding area? We recommend the weekly market on Goldbekufer. It's one of the most beautiful in Hamburg and takes place on Tuesdays, Thursdays, and Saturdays from 8:30 a.m. to 1:00 p.m.

The Hamburger Meile, with its wide selection of fashion stores and everyday shops, is just around the corner from the Mundsburg Towers. The shopping area on Jungfernstieg and Mönckebergstraße is easily accessible via the U3 line from the nearby subway station.

The Outer Alster Lake, practically around the corner, is perfect for your next run. If you're more interested in a gym, you'll find Aspria on Hofweg or Holmes Place on Hamburger Meile.

The fire alarm sounds loudly. When it sounds, you are no longer permitted to remain in your room or use the elevator. Only the stairs and emergency exits may be used. The signposted emergency exit is located on each floor on both sides of the corridor. You will also find an emergency plan on your room door. In the event of a fire alarm, please go to the designated assembly point.

Our Apartment040 is a non-smoking building, so smoking is not permitted in the rooms or public areas. Failure to comply will result in a special cleaning fee of €250.00. Should unauthorized smoking trigger a fire alarm, the resulting costs must be paid immediately on-site. Ashtrays are located next to the entrance.

Please observe the generally applicable quiet hours between 10:00 PM and 7:00 AM and play music at a volume that is no louder than normal to avoid disturbing other guests. For the sake of completeness, we would like to point out that loud parties are not permitted.

Something can always break or get damaged, and we fully understand this. However, please report this to our concierge immediately so we can arrange for replacement or repair. In the case of serious damage caused by the tenant, the tenant is liable for the resulting damage.

In your apartment, you have the option to separate your waste into paper, general waste, and recyclables. If you would like to dispose of waste outside of the regular cleaning cycle, you will find waste containers in our parking lot. Thank you for your cooperation!